It's on video.
No arguments.
Film it on your survey, or send a link for the jobs not worth the drive. Every item cubed, every word recorded, and a list your customer signs off before moving day.
Works with RemovalsManager · ICO registered · UK data storage
"The first one came back 2 cubic feet out."
The record settles it.
When a customer says the shed was never mentioned, you press play.
"What shed?" A moving-day dispute, settled in seconds by the itemised inventory.
Moving day is where your margin goes.
Even a good survey leaves gaps when it only lives in your notes. Customers fill them on moving day, and the cost comes out of your margin.
"I definitely told you about the shed."
Customers remember everything that won't cost them money. Without a record, it's your word against theirs, in front of your crew.
Undercut by a guess
A rival quotes lower because they guessed the cube low. You counted properly. Without the list, you can't show the customer why your price is right.
Averages eat your profit
A "standard" wardrobe that's twice the size. A corner sofa logged as a three-seater. Price on averages and the van's too small on the day.
The jobs not worth the drive
An hour each way to survey a one-bed flat. A clearance at the other end of the country.
How much is each survey visit costing you? Work it out in 30 seconds →
Two ways in. One record.
Survey the way you already do, or send a link for the jobs not worth the drive. Either way, you get the same record.
Your survey
Walk the property with your phone and talk as you go: "sofa's going, wardrobe stays, dismantle the cot." It all ends up in the list.
Their video
For small or far jobs, text your customer a link. They follow simple prompts to film each room. No app download.
The record
A room-by-room list with per-item volume, a picture of every item, the transcript, and the customer's digital sign-off. Export it to RemovalsManager.
Everything your removal company needs to quote smarter
Going, staying, dismantle, fragile
Talk as you film, or let the customer talk. CentralNest picks up what's going, what's staying, what needs dismantling and what's fragile, and puts it in the list.
- Room-by-room breakdown with quantities
- The full transcript kept with every survey
- Editable before sending, exportable as PDF, CSV or JSON
Signed off before moving day
Your customer signs off the list before the move. On the day, you have an agreed list you can point to.
- Digital signature and timestamped acceptance
- Reduces on-day surprises and complaints
- You choose what the customer sees
Every item cubed, not averaged
Video shows each item from several angles, so CentralNest estimates its width, height and depth rather than using a catalogue average.
- Volume per item, in cubic metres or cubic feet
- Estimated weights from item and material
- A starting box estimate you adjust
Access checked before the crew sets off
Analyses the customer's video to flag narrow gates, no parking, and tight staircases before your crew sets off.
- Flags parking restrictions and access constraints
- Detects stairs, lifts, and awkward entry points
- Flags access issues so you can price them upfront
Quote from a pasted list
Not every enquiry comes with a video. Paste a text, email, or dictated list instead, the AI reads it and sorts it into rooms and categories automatically.
- Reads plain text, emails, or pasted customer lists
- Picks up dismantle, assembly, and fragile notes
- Merges into your video walkthrough inventory
A starting price from your own rates
If you want one, CentralNest suggests a starting price from your own rates. You set the rates and you decide the final quote.
- Branded PDF quote sent from your company
- Customer can accept, query, or request changes online
CentralNest works with RemovalsManager
Inventory straight into RemovalsManager by CSV, room by room, with volumes and estimated weights.
RemovalsManager CRM
CentralNest turns a customer's video walkthrough into an itemised inventory, complete with volumes and estimated weights based on item and material recognition, ready to import into RemovalsManager by CSV. No rebuilding it from scratch.
Visit RemovalsManager →Your first month of CentralNest is completely free.
Removal companies that quote smarter, win more
I wasn’t sure CentralNest would fit the way we work. But Victoria and George came to us, sat with me and the team, and made sure we got it right. When we explained how we needed it to connect with our other software systems, they went away and built it. The custom parameters they created mean we can now map the quoting engine directly, which has been a game changer. These guys actually listen, and in this industry, that counts for a lot.
We ran it against surveys we’d already done in person, just to see. The first one came back 2 cubic feet out. For a video survey, that’s remarkable accuracy. It’s going to change how we do things.
CentralNest's AI creates a detailed inventory of the items in your home, reviewed by both customers and our experienced survey team before your removals quotation is prepared.
No more different estimates for the same house. CentralNest gives your whole team the same exact facts for every job, one professional standard, every time.
Ditch the rough estimate. Our AI identifies every sofa, bed, and box and builds a full, room-by-room inventory automatically, giving you a consistent baseline to quote from before the van leaves the depot.
When a rival quotes on a guess, you have the list, item by item and room by room, to show where your number comes from.